Responsible Gaming at XGJILI
Gambling should stay entertainment. XGJILI builds the tools to keep it that way directly into your account, and we point you to real help the moment you need it. You must be 21 or older to play.
Tools Built Into Your Account
You should never have to email support to protect yourself. Every XGJILI account carries the following controls, and they always take priority over any bonus or reward:
- Deposit limits: set daily, weekly, or monthly caps on what you can fund.
- Reality checks, periodic reminders of how long your session has run.
- Self-exclusion, lock your account for a chosen period when you need to stop.
- Age protection, the platform is strictly for players aged 21 and above.
Warning Signs to Watch For
- Betting more than you planned, or chasing losses to win them back.
- Borrowing money or dipping into essentials to keep playing.
- Feeling anxious, secretive, or irritable about your gambling.
- Playing to escape stress rather than for entertainment.
Where to Get Help
If gambling has stopped being fun, help is free and confidential. Call the National Center for Mental Health (NCMH) crisis hotline at 1553 (toll-free on landlines and Globe/TM) or 0919-057-1553, available 24/7. You can also activate self-exclusion in your account at any time, and our support team can guide you through it without judgement.
Our Commitment
As a PAGCOR-licensed operator, XGJILI treats responsible gaming as part of the license, not an afterthought. We keep these tools one tap away, we honour self-exclusion requests, and we will never push a reward at a player who has set a limit. A win is a bonus, never a plan, and no RTP figure or cashback rate changes the house edge.
Frequently Asked Questions
How do I self-exclude from XGJILI?
Open your account settings and choose self-exclusion, then select the period you want your account locked. Support can walk you through it if you prefer, and the lock cannot be lifted early during the chosen period.
Is the NCMH hotline free?
Yes. The NCMH crisis hotline at 1553 is toll-free on landlines and Globe/TM networks, or you can call 0919-057-1553. It is confidential and available 24/7.
Can I limit how much I deposit?
Yes. Set daily, weekly, or monthly deposit limits in your account dashboard at any time. These limits always take priority over bonuses and cashback offers.